Privacy Policy

“DocsFlow AI”, “we”, and “us” refer to the operator of the website at docsflowai.net and the DocsFlow AI document processing service.

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Depending on how you interact with DocsFlow AI, we may collect:

• Contact and early-access requests: your name, work email, company, reason for contacting us, and the content of your message.
• Account information: when accounts are available, the details needed to create and secure your account.
• Documents and results: files you upload for processing and the structured data extracted from them.
• Technical data: limited server logs such as IP address, browser type, and request timestamps, used to operate and secure the service.

• To provide the service, including processing documents and returning extracted data to you.
• To respond to messages and early-access requests.
• To secure the service, prevent abuse, and troubleshoot problems.
• To communicate important changes to the service or these policies.

Documents you upload are processed to deliver the extraction you requested. They are associated with your account and are not shared with other customers. We do not sell document contents or personal information.

We may use third-party infrastructure and AI model providers to process documents on our behalf. Where we do, they act as our service providers and may only process data to help deliver the service.

Our website does not currently use advertising or analytics cookies. See our Cookie Policy for details.

• With service providers that help us operate DocsFlow AI, such as hosting and email delivery providers.
• When required by law or to protect the rights, safety, and security of our users and the service.
• As part of a merger, acquisition, or similar transaction, subject to this policy.

We keep information only as long as needed for the purposes described here. Messages sent through our contact form are kept as long as needed to respond and follow up. Uploaded documents and extraction results are kept while needed to provide the service to your account, and you may request their deletion at any time. We will publish more specific retention periods as the platform becomes generally available.

We use reasonable technical and organizational measures to protect information. No system is perfectly secure, but we work to protect your data and are transparent about our practices. Learn more on our Security page.

You can ask us to access, correct, or delete information we hold about you. Depending on where you live, you may have additional rights under local law. To make a request, contact us using the details below and we will respond within a reasonable time.

DocsFlow AI serves customers internationally. Your information may be processed in countries other than the one where you live, which may have different data protection rules.

DocsFlow AI is a business service and is not directed to children. We do not knowingly collect information from children.

We will update this policy as DocsFlow AI evolves. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you.

Questions about this document can be sent to hello@docsflowai.net or through our contact page.